How downloads and license keys work
Download free assets with your account and use your TJA_ key for premium files when you are not signed in.
On this page (5)
Use the Downloads tab in your account for the simplest download experience. Free assets need a free account; premium files need a paid pack or lifetime license. Paid purchases also include a TJA_ key for downloads when you are not signed in.
Downloading free assets#
- Create a free account and sign in.
- Open a free asset page.
- Select Download.
No payment or key is required. The asset is covered by the Free Commercial License shown on the site.
Downloading purchased files#
After buying a pack or lifetime access, open Account → Downloads. Depending on the product and the files currently available, you may see:
- a complete pack ZIP;
- an editable edition;
- individual GLB files; and
- your purchase's accepted license terms.
If you are signed in to the purchasing account, the buttons work without entering a key.
Your TJA_ key#
Each paid purchase receives a key shaped like:
TJA_XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXXYou can find it in your purchase email and on the Downloads tab. Use it when downloading from another machine or through the download API without a browser session. Keep it private: anyone with the key may be able to use your download access.
The key is a download credential, not the legal license itself. Your usage rights come from the terms accepted with the purchase.
Previews are not licensed downloads#
Asset and demo pages stream models so you can inspect them in the browser. Previewing or technically fetching a preview does not grant production-use or redistribution rights. Use the Downloads tab for files covered by your account or key.
If a download is unavailable#
- Confirm that you are signed in with the email used for the purchase.
- Check that the order is shown as paid in Account → Billing.
- Confirm that the requested file is listed for that pack; optional editable editions are not available for every pack.
- If you requested a refund or opened a payment dispute, downloads may be unavailable while the order is not paid.
See Downloading your packs for browser and API examples.
Ask us directly — we answer support mail ourselves.